Refund policy

Sweet Pea Ink Creative

Return & Shop Policy

All items in the Sweet Pea Ink Creative shop are handmade in small batches using vintage, delicate, and one-of-a-kind materials. Because of the nature of our pieces, we do not offer refunds or exchanges at this time.

Order Issues or Concerns

If there’s a problem with your order, please contact us within 7 days of delivery. We’re happy to offer a replacement if an item arrives damaged or incorrect — however:

  • You must contact us within 7 days of receipt

  • Replacement items are subject to availability and may vary slightly due to the handmade nature of our work

  • You must respond to any follow-up emails/messages regarding your replacement. If we don’t hear back within 30 days, the replacement request will be closed

Lost or Returned Packages

Sweet Pea Ink Creative is not responsible for:

  • Lost or stolen packages once marked “Delivered” by the carrier

  • Incorrect shipping addresses provided by the customer

  • Packages returned due to address issues or non-pickup

Please double-check your shipping address at checkout. We cannot reship or refund lost or misdelivered orders.

Product Safety

Many of our items include confetti, glitter, bells, ribbon, small embellishments, and vintage materials that are not designed for young children.

These are decor items only and are not intended as toys.
By purchasing, you agree that:

  • You will use caution and supervise children when decor is in use

  • Items are not intended for children under 12 years of age

  • Sweet Pea Ink Creative is not responsible for any injury, allergic reaction, or misuse of the product

Custom & Seasonal Items

Custom or limited-edition holiday items are final sale.
Due to the handmade and time-sensitive nature of these pieces, we cannot accept returns, cancellations, or modifications once your order is placed.

Thank you

Each Sweet Pea Ink Creative item is made with care and intention. Thank you for supporting handmade, soulful goods created with heart and holiday magic.

If you have any questions, feel free to reach out before ordering — we’re always happy to help.